For warranties to be valid the below is required:
- The Date of Purchase is confirmed by an official receipt issued at the time of purchase or by a bill of sale.
- The Company is promptly informed of the defect.
- The Goods have not been altered or modified in any way.
- The Goods have been installed by a qualified electrician, in accordance with the instructions provided.
- The Goods have been used in accordance with the instructions provided (i.e. not subjected to incorrect operation, misuse or connection to an unsuitable power supply).
Warranty periods vary please check the individual product specification sheet or get in touch with us for the most up to date information.
|
Product Name |
Product Code |
Warranty Period |
|
AOne Hub |
AU-HZB5A |
1 Year |
|
Tuneable White mProZX |
AU-A1ZBMPRO1ZX |
5 Years |
|
Tuneable White GU10 |
AU-A1GUZBCX5 |
2 Years |
|
Tuneable RGBW GU10 |
AU-A1GUZBRGBW |
2 Years |
|
Tuneable White GLS B22/E27 |
AU-A1GSZ9CXB AU-A1GSZ9CXE |
2 Years |
|
Tuneable RGBW GLS B22/E27 |
AU-A1GSZ9RGBWB AU-A1GSZ9RGBWE |
2 Years |
|
Single Colour GLS B22/E27 |
AU-A1GSZ9B/27 AU-A1GSZ9E/27 |
2 Years |
|
Tuneable White Candle |
AU-A1CE14ZCX6 |
2 Years |
|
Vintage Filament GLS/G125/ST64 |
AU-A1VG125Z5E/19 AU-A1VGSZ5E/19 AU-A1VST64Z5E/19 |
2 Years |
|
Battery Rotary Dimmer 1/2 Gang |
AU-A1ZBR1GW AU-A1ZBR2GW |
2 Years |
|
Rotary Dimmer Module 1/2 Gang |
AU-A1ZB2WDM AU-A1ZB2WDM1P AU-A1ZB2WDM2P |
3 Years |
|
Kinetic Wall Controller / Remote W - White B - Black |
AU-A1ZBKWCW AU-A1ZBKWCB AU-A1ZBKRW AU-A1ZBKRB |
2 Years |
|
Smart Remote Control |
AU-A1ZBRC |
1 Year |
|
Triac Inline Dimmer 120W / 320W |
AU-A1ZB120 AU-A1ZB320 |
3 Years |
|
1-10V Inline Dimmer |
AU-A1ZB110 |
3 Years |
|
12V/24V Inline Strip Controller Dimmable/Tuneable/RGBW |
AU-A1ZBSCD AU-A1ZBSCCX AU-A1ZBSCRGBCX |
3 Years |
|
16A Relay |
AU-A1ZBR16A |
2 Years |
|
13A Double Socket Plug in Adaptor |
AU-A1ZBDSS AU-A1ZBPIAB |
2 Years |
|
PIR Sensor Door/Window Sensor |
AU-A1ZBPIRS AU-A1ZBDWS |
1 Year |
If you need any further help or have any questions, please email us at aone.help@auroralighting.com, raise a support ticket, using the link near the bottom of this page or clicking on the HELP button (a blue circle with a question mark) or call us on:
UK: +44 (0) 1707351859
Phone lines are open Mon-Fri 9am-5pm.