Once a new firmware is released, you will be notified with a popup dialog. During the update you will see the LEDs on the front of the Hub flash several times. When it’s finished updating, your Hub will be automatically restarted.
We highly recommend to update your Hub as soon as you received a message in the AOne Apps letting you know that there is a new firmware available. Every new firmware version introduces new enhancements that will improve the performance of your hardware.
If you need any further help or have any questions, please email us at firstname.lastname@example.org, raise a support ticket, using the link near the bottom of this page or clicking on the HELP button (a blue circle with a question mark) or call us on:
UK: +44 (0) 1707351859
Phone lines are open Mon-Fri 9am-5pm.