In order to allow someone to access your AOne system you need to provide them with your username and password or share access to their email.
You can share the access to your hub with up to 15 devices.
In the new Aurora AOne App, you can use the Share function, found in the Hub's page on the Set up Device Menu.
Type in the email of the user you wish to share the Hub with and choose whether you want this user to be able to edit the System or not by tapping the "Allow User to edit" button. Once you have decided, press Add User. When this person next logs into their account, they will be able to connect to your Hub.
To remove a User from being able to have access to your System, tap their email on the Share screen, then tap Remove. Refresh the screen and if their email is gone, you have been successful.
If you need any further help or have any questions, please email us at firstname.lastname@example.org, raise a support ticket, using the link near the bottom of this page or clicking on the HELP button (a blue circle with a question mark) or call us on:
UK: +44 (0) 1707351859
Phone lines are open Mon-Fri 9am-5pm.