A software update of the AOne hub can take up to ten (10) minutes. During the update you will see the LEDs on the front of the Hub flashing and when it’s finished, your Hub will be automatically restarted. While the AOne hub is updated, the AOne system cannot be controlled via the App.
If you need any further help or have any questions, please email us at aone.help@auroralighting.com, raise a support ticket, using the link near the bottom of this page or clicking on the HELP button (a blue circle with a question mark) or call us on:
UK: +44 (0) 1707351859
Phone lines are open Mon-Fri 9am-5pm.