For the AOne hub to work correctly, the following ports need to be open in your router firewall:
UDP ports 5562, 5565 and 5566
TCP port 5568
Please allow inbound and outbound traffic.
If your router firewall restricts access to these ports, you will need to update your firewall settings before you can use AOne Hub.
For comprehensive instructions on using your firewall, please refer to your router manufacturer’s website.
If you need any further help or have any questions, please email us at firstname.lastname@example.org, raise a support ticket, using the link near the bottom of this page or clicking on the HELP button (a blue circle with a question mark) or call us on:
UK: +44 (0) 1707351859
Phone lines are open Mon-Fri 9am-5pm.