The AOne app supports both iOS and Android devices. Please check on the App Store or Google Play store what the minimum iOS or Android Operating System version is required to run the AOne Classic App or the new AOne App.
As the new AOne App gets developed further and further and more features are added, older phones may no longer be supported.
If you need any further help or have any questions, please email us at firstname.lastname@example.org, raise a support ticket, using the link near the bottom of this page or clicking on the HELP button (a blue circle with a question mark) or call us on:
UK: +44 (0) 1707351859
Phone lines are open Mon-Fri 9am-5pm.