The AOne App has no Signal range limitations and you can control your lights from anywhere in the world as long as your Hub is still connected to the Internet! If you’re at home, then you can use your home's Wi-Fi network but if you are away from home you can still access the App and control your lights, using a Mobile Internet Connection such as 3G/4G.
The ZigBee Signal range of the AOne System is approximately 5m - 20m (range can vary depending on external factors and obstacles in-between the hub and the nearest AOne controller). In order to extend the signal range of the system, each AOne device acts like a range extender by relaying the ZigBee signal. Signal can be relayed on up to 3 times before it may be too weak or the quality too low to relay further (subject to external factors).
If you need any further help or have any questions, please email us at firstname.lastname@example.org, raise a support ticket, using the link near the bottom of this page or clicking on the HELP button (a blue circle with a question mark) or call us on:
UK: +44 (0) 1707351859
Phone lines are open Mon-Fri 9am-5pm