If you ever encounter this issue after opening the App, try the following:
- Fully close and restart the App.
- Re-install the App
- Re-boot the Hub
If you need any further help or have any questions, please email us at firstname.lastname@example.org, raise a support ticket, using the link near the bottom of this page or clicking on the HELP button (a blue circle with a question mark) or call us on:
UK: +44 (0) 1707351859
Phone lines are open Mon-Fri 9am-5pm.