Most of our Products and Features are compatible with the following Systems:
- Alexa Plus (Amazon Alexa with a ZigBee Hub, Devices will be paired directly)
- Samsung SmartThings - Aeotec (V2 & V3, Devices will be paired directly)
When using third-party Hubs, check which Devices are compatible or get in touch with us as not all products are supported on third-party platforms and some products may stop being supported.
To be able to take full advantage of the Products and their features, as well as ensure they are up to date, we highly recommend using the Aurora AOne Hub.
Platforms such as Home Assistant, Zigbee2MQTT or IFTTT are currently not officially supported.
There is no way to OTA Devices if they are not paired to one of the approved Hubs.
We are investigating a way to provide these files so that users can update their Devices if they are paired to other Hubs/Platforms.
If you need any further help or have any questions, please email us at email@example.com, raise a support ticket, using the link near the bottom of this page or clicking on the HELP button (a blue circle with a question mark) or call us on:
UK: +44 (0) 1707351859
Phone lines are open Mon-Fri 9am-5pm.