Refrain from trying to control the whole System at once!
Instead create multiple Spaces and have Switches/Remotes control each Space, rather than 1 Switch controlling all Devices.
Rather than having a Schedule for a whole house (especially larger Systems), create a Schedule per group of Devices and space them out within a 10-15 minute timeframe so the System is not overloaded.
We recommend creating Spaces/Groups with around 10-20 Devices maximum if possible.
This will mean having a System that can handle larger groups of Devices but can also have a high performance.
If nearing the Device limit on a Hub, it would be better to split the System into multiple Hubs.
This way the System won’t be overloaded and will be less likely to experience performance issues.
Device performance is based on the performance of the entire System.
This means that if some Devices in a Space have poor Signal/Connection, the rest of the Space will also perform in a similar fashion.
Battery/Kinetic operated Devices will seem to not work or appear to be slow when using them if the above applies.
Older Phones that may not be up to date or are already experiencing slow performance in general may also experience issues when using the AOne App.
We recommend using Phones/Tablets that are no more than 5 years old if possible, to be able to have adequate App performance.
Internet quality also plays a large role in performance so ensure you have a strong WiFi connection or Mobile Data Signal.
Ensure the Hub also has a high speed internet connection and that the connection is stable.
If you need any further help or have any questions, please email us at firstname.lastname@example.org, raise a support ticket, using the link near the bottom of this page or clicking on the HELP button (a blue circle with a question mark) .