LED 1 (Dot Symbol):
During Bootup the symbol will be off. Once the wireless handlers are started and ready (has restored persisted device states) it will turn solid ON.
When Scan Mode(pairing mode) is active the symbol will flash (long) every second. If a Device joins it will indicate this by making 5 short flashes.
LED 2 (! Symbol):
The led will flash to indicate errors.
1 flash when the cloud monitor fails to ping the Server (this could be due to lack of internet, Internet Ports being blocked or a fault with the Server).
LED 3 (Wireless Symbol):
During boot the symbol will be off. It will turn solid ON when a WebSocket is connected.
Regardless of WebSocket connectivity the symbol will flash (short) when API calls are handled.
LED 4 (Power Symbol):
During boot the power symbol will flash. Once the application is started it will turn solid on.
If you need any further help or have any questions, please email us at firstname.lastname@example.org, raise a support ticket, using the link near the bottom of this page or clicking on the HELP button (a blue circle with a question mark) or call us on:
UK: +44 (0) 1707351859
Phone lines are open Mon-Fri 9am-5pm.