Pre-purchase FAQ

• What is the Aurora AOne Zigbee System?
• What Smartphones are supported by the AOne system?
• AOne system overview [VIDEO]
• Aurora AOne Product List
• Introduction to Aurora AOne Zigbee Smart Lighting - Webinar
• What do I need to have before I can start using the AOne™ Smart Lighting System?

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Smart Installer Program

• ASIP Foundation/ Commissioning/ Applications/ Troubleshooting Courses & Webinars
• An Introduction to Smart Lighting
• Product Lineup Information
• Commissioning Hub
• Troubleshooting Hub
• Commissioning Devices

See all 9 articles

Connection / Offline Control

• Can the AOne System work without an Internet connection?
• Can I disconnect and move my AOne hub?

#AskAurora

• What does 'Smart Inside' mean with the AOne Products? -#AskAurora
• How do I make my existing lighting Smart? - #AskAurora
• How secure is the AOne system? - #AskAurora
• What happens to my AOne Smart Lighting following a power cut? - #AskAurora
• What is the difference between AOne & SmartThings Hubs? - #AskAurora
• Can Multiple Users Connect to the Same AOne Smart Lighting System? - #AskAurora

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Voice Control

• How to Reset Amazon Alexa / Google Home Skills
• Is Voice Control supported by the AOne System?
• How do I set up Google Home Voice Control?
• How do I set up Amazon Alexa Voice Control?

Security

• How secure is my AOne system?
• How do I know Aurora smart products are safe for use in my home?

Post-purchase FAQ

• BETA Testing new features before general release
• How can I request for a feature to be added to the App?
• AOne Products Warranty
• How do I contact AOne customer support?