Some router firewalls by default will not permit devices such as AOne hub (or any devices you have not specifically allowed) to access the internet.
For the AOne hub to work correctly, the following ports need to be open in your router firewall:
UDP ports 5562, 5565 and 5566
TCP port 5568
Please allow inbound and outbound traffic.
If your router firewall restricts access to these ports, you will need to update your firewall settings before you can use AOne Hub.
For comprehensive instructions on using your firewall, please refer to your router manufacturer’s website.